Last updated: December 2025
This Privacy Policy describes how personal information is collected, used and shared when you visit or make a purchase from jessicaspencer.com.au. This website is operated by Adored Illustrations. References to “we”, “us” and “our” also include our associated brands Little Words and Jessica Spencer.
INFORMATION WE COLLECT
Personal Information
When you visit the Site, we automatically collect certain information about your device, including browser type, IP address, time zone and some cookies installed on your device. As you browse, we collect information about the pages you view, referral websites and how you interact with the Site.
When you make a purchase or attempt to make a purchase, we collect the following information:
Name
Billing and shipping address
Payment information (processed securely by third-party payment processors)
Email address
Phone number
Order details
We refer to this information as “Personal Information.”
Payment Information
We do not store full credit card details. Payments are processed through secure third-party providers such as PayPal, Afterpay or other approved processors.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
Process and fulfil orders, including shipping and invoicing
Communicate with you about your order
Respond to customer enquiries
Screen for potential risk or fraud
Improve and optimise our website
Provide you with information, promotions or product updates (only when you opt in)
We may use device information for analytics, troubleshooting and improving the user experience.
SHARING YOUR PERSONAL INFORMATION
We share your information with trusted third parties to help us operate our business, including:
Payment processors (PayPal, Afterpay, etc.)
Shipping and delivery providers
Email service providers
Website analytics tools (such as Google Analytics or similar)
These parties only receive information necessary to perform their services.
We may also share information when required to comply with applicable laws, regulations or lawful requests.
COOKIES
We use cookies and similar technologies to:
Improve your browsing experience
Analyse website performance
Remember your preferences
Support shopping cart functionality
You may disable cookies through your browser settings, though doing so may affect site functionality.
EMAIL MARKETING
If you opt in to receive marketing emails, we may send newsletters, promotions or product updates. You can unsubscribe at any time using the link provided in each email.
YOUR RIGHTS
Under Australian privacy law, you have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your information, where legally permissible
Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
DATA RETENTION
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
SECURITY
We take reasonable steps to protect your personal information from loss, misuse or unauthorised access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
MINORS
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The updated policy will be posted on this page with the revised date.
CONTACT US
For more information about our privacy practices or if you have questions, please contact us at:
Email: info@adoredillustrations.com.au
Website: jessicaspencer.com.au